摘要
随着新技术日新月异的发展,用电管理自动化成为电力企业提升电网品牌形象的重要举措。针对客户对电费存在疑问的情况,通过智能电量监测器上门测量,使用户能够自行查看家中各电器电量使用情况,提高电费收缴透明度。文章介绍了新型智能电量监测器的总体设计,详细描述了检测器的硬件电路的具体实现方法和软件设计。实际工作证明,该电量监测器降低了客户投诉率,提升了电力客户满意度。
With the rapid development of new technology,power management automation has become an important measure for power enterprises to enhance the brand image of power grid accounts. According to the customer′s question on the electricity bill,the subject can be measured by the intelligent electricity monitor,which enables the user to check the use of electrical appliances at home and improve the transparency of the collection of electricity charges. This paper first introduces the overall design of a new intelligent power monitor,and then describes in detail the specific implementation method and software design of the hardware circuit of the detector. The actual work proves that the electricity monitor reduces the customer complaint rate and improves the power customer satisfaction.
作者
谢俊武
易婷
XIE Junwu;YI Ting(Jiangmen Power Supply Bureau of Guangdong Power Gird Crop. Jiangmen 529000, Chin)
出处
《工业加热》
CAS
2018年第2期63-65,共3页
Industrial Heating
关键词
用电管理
电力企业
电量监测器
power management
electric power enterprises
electric quantity monitor
