摘要
目的:分析重点环节的质量改进对手术进程发布系统的信息准确性提升的作用。方法:采用便利抽样法,将北京市某三级甲等医院2015年6月和2016年6月手术患者分别设为对照组与实验组,对照组采用重点环节质量改进前手术进程发布系统,实验组采用改进后手术进程发布系统,对两组系统应用效果进行比较。结果 :实验组在信息发布准确率、家属满意度、院区环境影响程度等方面均优于对照组(P<0.05)。结论 :通过对手术进程发布系统应用过程中重点环节的质量改进,能够有效提高系统信息准确性,进而提升家属满意度和改善院区环境。
Objective： To analyse the information accuracy of the surgical process publishing system and satisfaction of patients＇ family members. Methods： Surgical patients of June 2015 and June 2016 in a tertiary hospital in Beijing were assigned into control group and experimental group respectively using convenient sampling method. The subjects in the control group were performed standard surgical process publishing system, while the subjects in the experimental group were providing improved surgical process publishing system. The accuracy of the surgical process publishing system, the satisfaction of the family members and hospital environment were analyzed. Results： The scores of the experimental group were significantly higher than the control group in the accuracy of information dissemination, family members＇ satisfaction and environmental impact of the hospital （P〈0.05）. Conclusion： The improvement of the quality of the key links in the surgical process publishing system can effectively enhance the accuracy of the system information, the satisfaction of family members and the hospital environment.
作者
张海洋
王英丽
徐梅
ZHANG Haiyang;WANG Yingli;XU Mei(Peking Union Medical College Hospital,Beijing,100730,China)
出处
《中国护理管理》
CSCD
北大核心
2018年第8期1086-1089,共4页
Chinese Nursing Management
关键词
信息化
信息系统
手术进程
质量改进
informatization
information system
surgical process
quality improvement
