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智能手机iOS&Android系统操控行为的用户体验对比研究 被引量:2

Comparative Study on User Experience of IOS & Android System Manipulation Behavior in Smart Phone
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摘要 目的从操控行为的角度,研究智能手机i OS&Android两个系统产生不同用户体验的原因。方法基于用户体验和可用性测试的方法,选择若干典型用户对某一特定的操控任务进行测试,记录实验过程中手机操控的步骤、层级关系、操作的时间,分别从有效性、效率、满意度等方面对两种系统的操控用户体验做出评价。结论因为智能手机i OS&Android两个系统的设计开发的思路和定位不同,所以会产生不同的用户体验,i OS系统偏向于让用户去熟悉并适应其给定的操作和思维方式,希望每一个操控任务都可以尽快但有秩序的完成,因此它预测了使用者会出现的绝大多数的状况,然后选择对大部分用户的使用都相对快捷的路径进行设计;Android系统则希望智能手机系统可以更多地被用户自己掌握和选择,因此它给出了大量的选择项供用户更改和自定义,进而可以实现较多的个性化设置。 It aims to study the reasons for the different user experiences generated by the smart phones iOS & Android from the perspective of manipulation behavior. Using the methods of user experience and usability testing, several typical users were selected to test a specific task, and the operation steps, hierarchical relationships, and operation time during the experiment were recorded. The user experience of the two systems was evaluated in terms of effectiveness, efficiency, and satisfaction. The reason why the smart phone iOS & Android both produce different user experiences is that the two perspectives are not the same. The iOS system prefers to familiarize users with their operation and thinking modes. It is hoped that every purpose can be finished as soon as possible. But the orderly completion, So it roughly estimates lots of situations that users will meet, and then choose the fastest way to design according to the user to use. Android system wants every detail of the phone is under the user's own control, so a large number of choices are available for users to change and customize, so a lot of personalized settings can be achieved.
作者 胡伟峰 仇磊 HU Wei-feng;QIU Lei(School of Design of Jiangnan University,Wuxi 214122,China)
出处 《包装工程》 CAS 北大核心 2018年第16期12-17,共6页 Packaging Engineering
基金 江苏省文化科研课题一般项目(17YB14)研究成果 江苏省社会科学基金一般项目(17YSB015)研究成果 中央高校基本科研业务费专项资金资助(JUSRP51642A)
关键词 iOS系统 ANDROID系统 用户体验 操控行为 对比研究 iOS system android system user experience manipulation behavior comparative study
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