摘要
以雅堂电商O2O模式为研究对象,引入随机Petri网构建面向客户的O2O物流流程模型,寻找流程运作过程中的不合理环节,并利用流程重组优化法对不合理结构进行优化改进,从而使得优化后的系统订单处理时间更短,处理能力更强,为雅堂O2O业务以及同类流程的优化提供理论及实践依据,为O2O模式下系统流程的泛化提供参考。
This article took Yatang O2O mode as the research object,introduced stochastic Petri net to construct a customeroriented O2O logistic process model,searched for unreasonable links in the operation process,constructed Markov chains,transferred theconflict into synchronization characteristics and used process reorganization and optimization method to improve the unreasonable structure so that the optimized system has a shorter order processing time and a stronger processing capacity,which may provide theoreticaland practical basis for optimization of Yatang O2O business and similar processes,and provide a reference on system process generalization for O2O mode.
作者
林杭
洪国彬
游小玲
LIN Hang;HONG Guobin;YOU Xiaoling(Business Administration College of Huaqiao University,Quanzhou 362021,China)
出处
《科技与经济》
2018年第5期71-75,共5页
Science & Technology and Economy
基金
华侨大学研究生科研创新能力培养计划资助项目--"现代服务业背景下的CBD商圈研究--以晋江市世纪大道中段CBD为例"(项目编号:17013120001
项目负责人:林杭)成果之一
