摘要
类似旅游服务企业这一类具有服务链合作关系的企业,其谈判活动具有谈判内容相对规律、谈判决策易于规则化和案例化的特点。针对这些特点,引入RBR和CBR技术,将其融合运用于构建一种面向旅游服务企业的自动谈判模型。着重对引入两种技术后的自动谈判框架、自动谈判策略和自动谈判协议进行了分析和设计。
The negotiations between enterprises with service chain partnership,like service companies in tourism,have the following char acteristics: contents of negotiation are relative regularity and decision is easy to make by the help of negotiation rules or cases.According to these characteristics,this study proposes a negotiation support model for tourism automated negotiation by introducing the technology of RBR and CBR.The system architecture,automated negotiation strategy and protocol are analyzed and designed in this paper.
出处
《电脑知识与技术》
2012年第3X期2081-2083,2099,共4页
Computer Knowledge and Technology
基金
国家自然科学基金资助项目(71103054)
海南省自然科学基金项目(611130)
关键词
旅游
自动谈判
谈判策略
谈判协议
规则推理
案例推理
Travel
Automated Negotiation
Negotiation Strategy
Negotiation Protocol
CBR
RBR
