摘要
在网上购物平台快速发展的背景下,快递业务市场越来越大,快递人才的需求也越来越强,但快递公司90后员工流失率较高。以绵阳地区申通快递90后员工作为研究样本,采用问卷调查法,构建了绵阳地区申通快递90后员工忠诚度评价体系。利用因子分析法发现:薪酬制度、工作环境和氛围、管理制度、企业文化、创新发展是绵阳地区申通快递90后员工忠诚度的主要影响因素,并对各因素的权重进行了确定,为提升90后员工忠诚度提出了建议。
In the context of the rapid development of online shopping platforms, the market for express delivery services is getting faster and faster, the demand for express delivery talents is getting stronger and stronger, and the current turnover rate of express delivery companies after 90s is high. As a research sample on the employees of Shentong Express in Mianyang, the questionnaire survey and interview method were used to construct the employee loyalty evaluation system of Shentong Express in Mianyang. Using factor analysis, it is found that the compensation system factors, working environment and atmosphere factors, management system factors, corporate culture factors and innovation factors are the main influencing factors of employee loyalty after STO in Mianyang, and the weight of each factor is determined. Suggestions to improve employee loyalty after 90s.
作者
陈鹏羽
陈堂
CHEN Pengyu;CHEN Tang(Sichuan Institute of Industrial Science and Technology, Deyang 618500, China;School of Economics and Management, Southwest Jiaotong University, Chengdu 610031, China)
出处
《物流科技》
2019年第4期18-23,共6页
Logistics Sci-Tech
基金
教育部人文社会科学研究基金项目"养老保险与教育投入:基于两种制度与经济增长效应的实证研究"(12YJC790242)
2017年文化产业发展研究中心课题项目"四川省文化传承创新与新型城镇化耦合发展机制研究"(WHCY2017B15)
四川革命老区发展研究中心资助项目"‘一带一路’建设中川陕革命老区县域经济差异与增长研究"(SLQ2016C-07)
关键词
90后员工
忠诚度
影响因素
措施
employees after 90
loyalty
impact factors
measure
