摘要
公众参与是中国地方政府绩效评估的重要组成部分,但其是否能提升公众满意度还缺乏一致结论和实证证据支持。本文基于中国125个地级市的多源数据,运用倾向值匹配和多层模型,实证研究了在政府绩效评估中引入公众参与对公众满意度的影响。研究发现,公众参与和公众满意度的相关关系不大,只有绩效公开维度同其显著负相关。这说明在地方政府绩效评价中应进一步完善公众参与机制,理性看待和合理引入公众评价,使其真正发挥绩效改进的潜在作用。
Despite the fact that public participation has been widely adopted in government performance evaluation in China,there is limited and inconclusive evidence that it improves citizen satisfaction with the government.In this article,we use propensity score matching(PSM)and multilevel modelling to analyze the effects of public participations on citizens’ perceptions of government performance across 125 prefectural-level cities in China.The results reveal that,in general,there is little relationship between public participation and citizen satisfaction,and the information openness is negatively associated with citizen satisfaction.Our results suggest that the local government should improve public participation in government performance evaluation and treat citizen survey more rationally,thus to truly improve performance by citizen participation.
作者
马亮
杨媛
MA Liang;YANG Yuan(School of Public Administration and Policy,Renmin University of China,Beijing,100872;Human Resource Department,New China Life Insurance Company Ltd.,Beijing,100022)
出处
《行政论坛》
CSSCI
北大核心
2019年第2期86-94,共9页
Administrative Tribune
基金
国家自然科学基金面上项目"第三方评估如何提高组织绩效:中国政府的实证研究"(413117023900)
关键词
政府绩效评估
公众参与
公众满意度
公共服务绩效
信息公开
government performance evaluation
citizen participation
citizens’satisfaction
public service performance
information openness
