摘要
为了准确识别公共图书馆服务过程中效率损失,文章将图书馆服务过程划分为密切关联的两个阶段,即服务供给形成阶段和公众接受服务阶段,并采用共同前沿网络DEA窗口模型从区域-层级两个维度对图书馆20年来的面板数据展开实证分析。研究发现,图书馆可控因素对服务效率的提升作用趋于弱化,而区域环境因素的提升作用逐渐正向强化,服务效率的真正提升仍有待于区域环境的转变。
In order to accurately identify the stage of efficiency loss in the process of public library service, the paper divides the process into two stages: the service supply formation stage and the public acceptance service stage. By using the common frontier network DEA Window model from the regional and hierarchical dimensions, the paper carries out an empirical analysis on the panel data of library in the past 20 years. It is found that the role of library controllable factors in improving service efficiency tends to weaken, however, the role of regional environmental factors is gradually strengthened, and the real improvement of service efficiency is still subject to regional environment changes.
出处
《图书馆理论与实践》
CSSCI
2019年第4期21-27,共7页
Library Theory and Practice
关键词
公共图书馆
面板数
区域
层级
服务效率
Public Library
Panel Data
Region
Hierarchy
Service Efficiency
