摘要
[目的/意义]借助互联网强大的影响力和渗透力,突发事件发生后,舆情风险冲突加剧。该文认为亟需对目前已有的相关文献进行综述研究,分析研究重点、掌握方法技术、评估应用现状,以期更好服务于突发事件舆情风险治理。[方法/过程]分别以"突发事件舆情"和"舆情风险"为主题,对当前国内外突发事件舆情风险相关研究文献进行综合梳理和分析,一是归纳"突发事件舆情"研究中与"风险"相关的虚假谣言传播、敏感人物识别、负面情绪计算等方法,二是整理"舆情风险"研究中与"突发事件"相关的风险识别、风险评估、风险应对等内容。[结果/结论]基于以上,对目前已有研究进行总结,并提出未来可能的研究重点和方向,以期对后续深入研究和实践应用提供参考。
[Purpose/Significance]With the powerful influence and penetration of the Internet, the public opinion risk conflict intensifies after the emergency. This paper proposes that it is in urgent need to review the existing related literature, analyze and summarize the research priorities, the main methods and technologies, and the application status, so as to better serve public opinion risk management of emergencies.[Method/Process]Taking "emergency public opinion" and "public opinion risk" as the subject, the paper conducts a comprehensive review and analysis of related research literature. Firstly it sums up the methods related to "risk" in the research on "emergency public opinion", such as false rumor propagation, sensitive character recognition and negative emotion computation. Secondly, it sorts out the risk identification, risk assessment and risk response related to "emergencies" in the study of "public opinion risk".[Result/Conclusion]The paper summarizes existing research and puts forward the possible research focuses and directions in the future, in order to provide reference for further research and practices.
作者
马宁
刘怡君
廉莹
Ma Ning;Liu Yijun;Lian Ying(Institute of Policy and Management,Chinese Academy of Sciences,Beijing 100190;Beijing Jiaotong University,Beijing 100044)
出处
《情报杂志》
CSSCI
北大核心
2019年第6期88-94,共7页
Journal of Intelligence
基金
国家自然科学基金项目“基于多种网络模型的舆论领袖识别及其传播影响力仿真研究”(编号:71503246)
国家自然科学基金项目“突发事件舆情风险的识别、预测与应对研究”(编号:71840015)
国家自然科学基金项目“公共政策发布的网络舆情预警建模与应对策略研究”(编号:71573247)
国家自然科学基金项目“面向网络舆情大数据的决策价值发现”(编号:91746106)
中国科学院发展规划局战略研究专项资助研究成果之一
关键词
突发事件
舆情
舆情风险
文献综述
emergency
public opinion
public opinion risk
literature review
