摘要
目的探讨细节管理应用于消毒供应室护理管理中的效果。方法将2017年6月至2017年12月未实施细节管理的消毒供应室服务数据纳入到对照组;将2018年1月至2018年6月实施细节管理的消毒供应室服务数据纳入到观察组;对照组采用常规管理模式、观察组采用细节管理模式。结果观察组的器械清洗灭菌的合格率、保养损坏率、医务工作人员满意度分别为100.0%、0.1%、92.0%,上述指标均优于对照组(P<0.05)。结论在消毒供应室护理管理中引入细节管理能够提高消毒供应室的服务质量与医务人员的满意度。
Objective To explore the effect of detail management on nursing management in disinfection supply room. Methods The service data of disinfection supply room without detailed management from June 2017 to December 2017 were included in the control group, and the service data of disinfection supply room with detailed management from January 2018 to June 2018 were included in the observation group. The control group adopted routine management mode, while the observation group adopted detail management mode. Results The qualified rate, the rate of maintenance damage and the satisfaction rate of medical staff in the observation group were 100.0%, 0.1% and 92.0% respectively, which were better than those in the control group (P <0.05). Conclusion The introduction of detail management in the nursing management of disinfection supply room can improve the service quality of disinfection supply room and the satisfaction of medical staff.
作者
李义民
米海燕
王立霞
LI Yi-min;MI Hai-yan;WANG Li-xia(Liaocheng People's Hospital, Liaocheng 252000, China)
出处
《中国医药指南》
2019年第17期5-6,共2页
Guide of China Medicine
关键词
细节管理
消毒供应室
器械清洗
Detail Management
Disinfection supply room
Instrument cleaning
