摘要
“网络一代”是图书馆的重点服务对象,其采纳行为反映了图书馆信息服务的绩效。图书馆要把握“网络一代”用户的行为特征,采取相应措施提高信息服务的采纳率。通过分析“网络一代”图书馆用户的行为特征,以及影响“网络一代”采纳信息服务的因素,提出了图书馆信息服务采纳模型的构建以及面向“网络一代”用户需求的图书馆信息服务策略。
“Internet Generation”is the key service object of libraries,and its adoption behavior reflects the performance of library information services.Libraries should grasp the behavior characteristics of“Internet generation”users and take corresponding measures to improve the adoption rate of information services.By analyzing the behavior characteristics of the“Internet generation”users and the influential factors of the adoption of information services,this paper puts forward the construction of library information service adoption model and library information service strategy oriented to the needs of“Internet generation”users.
作者
李玉娟
杨爱平
Li Yu-juan;Yang Ai-ping
出处
《河北科技图苑》
2019年第5期57-61,共5页
Hebei Library Journal of Science and Technology
关键词
互联网
行为特征
图书馆
信息服务
Internet
Behavior Characteristics
Library
Information Service
