摘要
基于安徽省16个地市的实地调查数据,使用Ordered Probit模型研究了城乡居民就医满意程度的影响因素。研究发现:受教育程度越高的患者对就医满意度评价越高;患者健康状况越差,满意度越低;较高的就医方便程度能够显著提升患者的就医满意度;就医地点医疗专业设备满足诊疗需要程度越高,患者的治疗效果越好,满意度上升。为了有针对性地提升患者就医满意度,应该加强医疗相关知识政策的教育,提高医疗技术及服务水平,并推进医疗机构信息化程度。
Based on the survey data of 16 cities in Anhui province,this paper studied the influencing factors of medical satisfaction of urban and rural residents in China using Ordered Probit model.The study found that:first,patients with higher education degree had higher evaluation of medical treatment.Secondly,the better the patients'health,the higher the satisfaction.Thirdly,a higher degree of medical convenience can significantly improve patients’satisfaction with medical treatment.Fourthly,the higher the degree of medical professional equipment meeting the needs of diagnosis,the better the treatment effect of patients and the higher the degree of satisfaction.Therefore,in order to improve patients’satisfaction with medical treatment in a targeted way,education of medical knowledge and policies should be strengthened,medical technology and service level should be improved,and informatization of medical institutions should be promoted.
作者
明丽娟
王宇璇
陈虹
秦立建
Ming Li-juan;Wang Yu-xuan;Chen Hong;Qin Li-jian(Department of Student Affairs,Bengbu Medical College,Bengbu 233030;Anhui University of Finance and Economics,Bengbu 233030,Anhui,China)
出处
《安徽工业大学学报（社会科学版）》
2019年第2期18-21,共4页
Journal of Anhui University of Technology：Social Sciences
基金
国家社科基金后期资助项目:人力资本对收入流动影响的代际传导机制研究(18FGL014)
教育部人文社科研究项目:医养融合养老保障的制度构建研究(18YJA790065)
安徽省自然科学基金:健康和教育人力资本代际传导对收入流动的影响机制研究(1608085MG153)
安徽省社科规划基金项目:安徽省医养融合养老保障的制度构建研究(AHSKY2017D01)
安徽省教育厅人文社会科学研究重点项目:高校贫困生认定与精准资助工作机制研究(SK2018A0170)
关键词
医疗机构
就医满意度
影响因素
medical institute
medical satisfaction
influencing factors
