摘要
目的分析患者远程医疗服务使用意愿的影响因素方法。方法构建基于UTAUT和TTF的概念模型并提出研究假设,而后采用问卷调查的方法收集数据进行模型估计和假设验证。结果绩效期望(P<0.01)、努力期望(P<0.001)、社会影响(P<0.001)均对患者远程医疗使用意愿产生显著正向影响,未发现该任务技术适配(P>0.05)对患者远程医疗使用意愿的直接影响。结论从技术角度、患者角度、社会角度提出了提高患者远程医疗服务使用意愿的建议。
Objective To analyze influencing factors of patients,willingness to use telemedicine services.Methods A conceptual model was built based on UTAUT and TTF,and data were collected through using a questionnaire survey and shypothesis verification.Results Performance expectation(P<0.01),effort expectation(P<0.001),and social impact(P<0.001)all had significant positive impact on patients’willingness to use telemedicine services,and task technolo gy adaptation had no significant impact on patients’willingness to use telemedicine services(P>0.05).Conclusion Suggestions for improving the willingness to use telemedicine services for patients are proposed from the technical point of view,patient perspective,and social perspective.
作者
翟运开
张瑞霞
杨一旋
何贤英
赵杰
ZHAI Yunkai;ZHANG Rui-xia;YANG Yi-xuan(School of Management Science and Engineering,Zhengzhou University,Zhengzhou,Henan,450001,China)
出处
《中国医院管理》
北大核心
2019年第9期24-26,38,共4页
Chinese Hospital Management
基金
国家重点研发计划(2017YFC0909900)
教育部人文社会科学研究项目(16YJAZH074)
河南省重大科技专项(151100310800)
