摘要
从用户体验视角研究高校图书馆创客空间,可有效帮助创客获取知识服务,识别及建设其服务能力是提供资源支持的重要前提。根据个人构念理论,采用凯利方格法识别高校图书馆创客空间服务能力要素,为此运用DEMATEL法定量确定其服务能力关键因素,并以某些高校为例进行应用,同时提供对策建议,为深入加快高校图书馆创客空间建设提供借鉴。
From the perspective of user experience,studying the makerspace of university libraries can effectively solve the problem of makers acquiring knowledge services.Identifying and building their service capabilities is an important prerequisite for providing resource support.According to the theory of individual construction,the elements of university libraries for the makerspace service ability are identified by using the RepGridmethod.The DEMATEL method is used to quantitatively determine the key factors of its service ability,and some universities are used as an example to provide countermeasures.It can provide reference for accelerating the construction of the makerspace in college libraries.
出处
《图书馆学研究》
CSSCI
北大核心
2019年第17期62-69,61,共9页
Research on Library Science
基金
2018年教育部人文社会科学研究青年基金项目“互联网环境下平台生态系统的竞优机制研究:共创价值视角”(项目编号:18YJC630270)研究成果之一
关键词
高校图书馆
创客空间
服务能力
识别
建设
university library
makerspace
service ability
identification
construction
