摘要
目的合理改造门诊就医流程,提高患者看病效率,减少患者排队等待时间。方法运用"互联网+"技术,通过信息化技术手段,对门诊银医通系统及门诊医师站进行功能改造,引入门诊诊间结算,进一步优化患者门诊结算流程。结果通过优化门诊自助挂号缴费系统,改造门诊医师站系统,实现诊间结算,减少患者往返科室的次数,减少排队缴费等待时间。结论通过"互联网+"技术,结合门诊患者流程优化,可有效缓解门诊患者就医过程中的看病就医难题,让患者切实享受到"互联网+"带来的创新成果。
Objective To rationally transform the outpatient procedure, improve the effici-ency of outpatient service, and reduce the queuing time of patients. Methods By using Internet+ technology and information technology, functions of outpatient Yinyitong system and outpatient doctor station were transformed, and outpatient clinic settlement was introduced to further opti-mize the outpatient settlement process. Results Through optimizing the self-registration pay-ment system of outpatient service, the system of outpatient doctor station was transformed so th-at clinic settlement was obtained. In this way, the frequency of patients to and fro clinical rooms decreased, and patients’ queuing time for payment declined. Conclusion With Internet+technol-ogy, combining the optimizing outpatient process, the transformation of the outpatient doctor st-ation and the self-service system can effectively alleviate the problems in seeking medical advice in the process of outpatient treatment so that patients can truly enjoy the innovative results bro-ught by "Internet+".
作者
朱建成
夏新
高雁
Zhu Jiancheng;Xia Xin;Gao Yan(Information Technology Center,Shanghai East Hospital Affiliated to Tongji University,Shanghai 200123,China;Finance Department,Shanghai East Hospital Affiliated to Tongji University,Shanghai 200123,China)
出处
《中国医学教育技术》
2019年第6期731-734,共4页
China Medical Education Technology
关键词
银医通
诊间结算
互联网+
门诊流程改造
Yinyitong
Clinical settlement
Internet+
Outpatient procedure reform
