摘要
地区公共服务满意度,作为衡量公民公共服务获得感的有效载体,与当地经济发展紧密联系,但学界对两者之间的关系还存在分歧。通过解构公共服务满意度的特征,可以从时间、空间两个层面的视角来解释地方经济发展状况对公共服务满意度的影响。实证分析结果表明,在推进基本公共服务均等化的背景下,经济发展的差异会影响公民主体认知模式和社会资本的形成进而影响公共服务满意度。
Regional public service satisfaction as an effective carrier to measure the public’s sense of public service is closely relat-ed to local economic development,but the academic community still have differences in the relationship between the two.By decon-structing the characteristics of public service satisfaction,this paper explains the impact on local economic development on public service satisfaction from the perspective of time and space.The empirical analysis shows that,in the context of promoting the equalization of ba-sic public services,the differences in economic development will affect the subject cognitive model of citizens and the formation of social capital,and then affect the public services satisfaction.
作者
孔德鹏
史传林
Kong Depeng;Shi Chuanlin
出处
《上海行政学院学报》
CSSCI
北大核心
2020年第3期46-58,共13页
The Journal of Shanghai Administration Institute
基金
中央高校基本科研业务专项经费资金项目(18LZUJBWZX007,2019jbkyjd004,2019jbkyzy027)的阶段性成果。
关键词
公共服务满意度
社会资本
主体感知
结构方程模型
Public Service Satisfaction
Social Capital
Subject Cognitive
Structural Equation Modeling
