摘要
利用用户体验关键质量指标KQI(Key Quality Indicators)和其闭环评估方法以及层次分析法AHP(Analytic Hierarchy Process),不断优化基于5G物联网技术的应用业务,从用户角度评估与优化业务所有方面,确保业务自我完善,实现可持续发展。
Using the KQI(Key Quality Indicators)of Data value-added product、the closed-loop evaluation method and AHP(Analytic Hierarchy Process),constantly optimize the end-to-end data value-added services from the user's point of view.Estimate all aspects of the service,ensure business self-improvement and achieve sustainable development.
作者
苗雨
MIAO Yu(Tianjin Linkon Technology Co.,Ltd.,Tianjin 300221)
出处
《数字技术与应用》
2020年第5期200-203,205,共5页
Digital Technology & Application
关键词
关键质量指标
用户体验
闭环持续优化
容忍值
基准值
挑战值
key quality indicators
customer experience
analytic hierarchy process
tolerance value
based value
challenge value