摘要
《普通高等学校图书馆规程》未对高校图书馆所应提供应急服务作出具体规定。面对重大传染病疫情如何建立高校图书馆信息资源应急保障体系,国内外缺乏相应研究成果。高校图书馆亟须对2019-2020年新冠肺炎疫情期间的危机管理措施进行思考研究,建立有效的信息资源应急保障体系,以应对今后更为多变的信息服务环境。利用文献调研和网站调研,并结合教育部高等学校图书情报工作指导委员会网站上发布的全国各省市高校图书馆疫情期间的服务报告,从应急管理保障、资源服务保障、网络技术保障、服务平台保障和馆员能力保障五个方面,阐述高校信息资源应急保障体系主要内容及存在问题。针对目前现状并结合疫情期间出现的相关案例,建议高校图书馆从五个方面加强信息资源应急保障:建立应急机制,提升资源保障能力;规范服务标准,助推线上服务拓展;整合教学资源,嵌入智慧教学平台;创新共享理念,增强应急服务力度;凝聚行业力量,打造专业服务团队。
Library Regulations for General Colleges has no specific provisions on emergency services university libraries should offer. Neither is there any corresponding researches in China and abroad on how to guarantee information resources in the time of serious epidemic outbreak. It is urgent for university libraries to think about and study the crisis management during the novel coronavirus epidemic in 2019 and 2020, so as to establish an effective emergency information resources guarantee system in university libraries and to cope with more ever-changing information service environment in the future. Through literature review and website research, and based on the service report of university libraries in all provinces and cities in China during the epidemic period, as published on the website of the University Library Information Work Steering Committee of the Ministry of Education, this paper explores the main content, points out the existing problems of emergency information resources guarantee system in five aspects, namely, emergency management, resource service, network technology service platform security and librarian expertise. Considering the current situation and in view of exemplary cases of resource services during the epidemic, it also puts forth five proposals to address the aforementioned issues respectively.
作者
蔡迎春
吴志荣
Cai Yingchun;Wu Zhirong(Library of Shanghai Normal University;Tianhua College Library of Shanghai Normal University)
出处
《图书馆杂志》
CSSCI
北大核心
2020年第5期43-54,共12页
Library Journal
关键词
疫情防控
新型冠状肺炎
高校图书馆
应急保障
信息资源
Epidemic prevention and control
New coronavirus pneumonia
University libraries
Emergency support
Information resources
