摘要
目的:分析医院管理人员利用数据进行管理决策的影响因素及其相互关系,为提高决策水平提供支持。方法:基于UTAUT模型,提出数据驱动医院管理决策的影响因素假设,进而在问卷调研基础上,利用结构方程模型验证科研假设。结果:有效问卷421份,有效率93.5%;结构方程模型拟合情况良好。促进条件、努力期望和预期结果正向影响使用意愿,其中预期结果的影响力最强;阻力因素负向影响使用意愿;使用行为受到使用意愿和促进条件的正向影响,使用意愿的影响力高于促进条件。结论:提高管理者的使用意愿能够有效推动医院管理决策过程中数据的使用行为,提升决策质量,提高医院管理水平及医疗服务质量。
Objective: To understand the influencing factors and their interrelationships of hospital managers’ use of data for management decision-making, so as to provide support for improving the level of management decision-making;Methods: Based on the UTAUT model, the influencing factor model of data-driven hospital management decision-making was established, the questionnaire survey was carried out on the hospital manager, and the interrelationships between the factors was discussed by the structural equation models. Results:There were 421 valid questionnaires, with an effective rate of 93.5%. The structural equation models fitted well. Facilitation conditions, effort expectations and expected results had positive effects on willingness to use, among which expected results had the strongest effect. Resistance factors had negative effects on willingness to use, and decision-making behavior was affected by willingness to use and facilitation conditions positively, and the effect of willingness to use was higher than that of facilitation conditions.Conclusion: Improving managers’ willingness to use can effectively promote the use of data in the process of hospital management decision-making, improve the quality of decision-making, improve the level of hospital management and medical service quality.
作者
李茵
牟冬梅
杨鑫禹
于洗河
LI Yin(School of Public Health,Jilin University,Changchun,Jilin,130021,China)
出处
《医学与社会》
北大核心
2021年第2期1-7,共7页
Medicine and Society
基金
国家自然科学基金资助项目,编号为71974074
吉林省科技发展计划项目,编号为20200301004RQ。
关键词
医院管理
数据驱动决策
使用意愿
使用行为
Hospital Management
Data-driven Decision-making
Willingness to Use
Use Behavior
