摘要
目的:探究PDCA管理循环在医院药事管理中的应用价值。方法:以2019年1-12月中国航天科工集团七三一医院收治的300例患者为对照组,以2020年1-12月中国航天科工集团七三一医院收治的300例患者为观察组。对照组在医院药事管理中实施常规方法管理,观察组给予PDCA管理循环干预,分析两组医院药事管理的结果。结果:观察组用药差错发生率,相较于对照组更低,差异有统计学意义(P<0.05);药学服务总满意率、药品冷链管理、药剂冲配正确、摆药正确、处方调配正确等管理评分均高于对照组,差异有统计学意义(P<0.05)。结论:医院药事管理中实施PDCA管理循环,可降低用药差错发生率,提高药学服务满意度以及管理评分。
Objective:To explore the application value of PDCA management cycle in hospital pharmaceutical management.Methods:Three hundreds patients who were treated in the 731 Hospital of China Aerospace Science and Industry Corporation from January 2019 to December 2019 were taken as the control group,and 300 patients who were treated in the 731 Hospital of China Aerospace Science and Industry Corporation from January 2020 to December 2020 were taken as the observation group.The control group was subject to conventional method management in hospital pharmacy management,and the observation group was subject to PDCA management cycle intervention in hospital pharmacy management.The hospital pharmaceutical management results in two groups were analyzed.Results:The incidence of medication errors in the observation group was lower than that in the control group,with statistically significant difference(P<0.05);the overall satisfaction rate of pharmaceutical services,cold chain management of medicines,correct preparation of medicines,correct arrangement of medicines,correct prescriptions and other management scores in the observation group were all higher than those in the control group,with statistically significant difference(P<0.05).Conclusion:The implementation of PDCA management cycle in hospital pharmaceutical management can reduce the incidence of medication errors,improve pharmaceutical service satisfaction and management scores.
作者
王燕
Wang Yan(Department of Pharmacy,731 Hospital of China Aerospace Science and Industry Corporation,Beijing 100074,China)
出处
《中国社区医师》
2022年第6期160-162,共3页
Chinese Community Doctors
关键词
PDCA管理循环
医院药事管理
用药差错率
PDCA management cycle
Hospital pharmaceutical management
Medication error rate
