摘要
随着现代技术水平的提高,民机制造过程中由机械原因造成的差错越来越少,而由人为因素引起的差错越来越多,并逐步演变成阻碍产品质量提升的重要因素。在传统的人为因素分析过程中,通常是依据经验来判断引发质量问题的人为因素,未有标准化模型对人为因素进行深入分析,且实际工作中可能存在团队领导一票决定的情况,所以人为因素决策的结果往往是治标不治本。因此,首先运用SHEL模型对现场问题进行定位;其次,通过研究国际民航组织(ICAO)规定的12项人为因素通病,编制针对民机制造过程的人为因素检查单;然后,采用Banzhaf权力指数法分配投票者的权利指数,通过团队决策的方法判断引发质量问题的有害人为因素;最后,针对人为因素决策结果提出相应的纠正措施。这一过程使得整个民机产品人为因素决策更客观化、合理化。
With the improvement of technology,the errors caused by mechanical reasons in the manufacturing process of civil aircraft become fewer and fewer,while more and more errors caused by human factors have gradually evolved into important factors that hinder the improvement of product quality.In the traditional process of human factors analysis,the human factors that cause quality problems are usually judged based on experience.There is no standardized model for in-depth analysis of human factors.In actual work,there may be situations where the team leader decides by one vote.So,the result of decision-making is often a temporary solution rather than a permanent cure.Therefore,the SHEL model is used to locate the on-site problems;secondly,by studying 12 common human factors regulations of ICAO,a human factors checklist for civil aircraft manufacturing process is compiled firstly,then,the Banzhaf power index method is used to allocate the voter’s right index determines the harmful human factors that cause quality problems through team decision-making methods.Finally,corresponding corrective measures are proposed for the human factor decision results.This process makes the human factors decision of the entire civil aircraft product more objective and rational.
作者
喻慧
陈昆
耿秀丽
YU Hui;CHEN Kun;GENG Xiuli(Shanghai Aviation Industry (Group) Co., Ltd., Shanghai 200232,China;Shanghai Aircraft Manufacturing Company, Ltd.,Shanghai 200436,China;Business School,University of Shanghai for Science and Technology,Shanghai 200093,China)
出处
《科技和产业》
2022年第5期341-345,共5页
Science Technology and Industry
基金
民用飞机专项科研技术研究项目。
