摘要
目的对医院麻醉药管理中PDCA循环配合综合药学干预的应用价值进行分析。方法采集PDCA循环配合综合药学干预应用前后1年医院麻醉药管理信息,将应用前1000份入组处方(2019年1月—2020年1月)纳入对照组,将应用后1000份入组处方(2020年2月—2021年2月)纳入观察组,以1种麻醉药为例统计分析两组管理效果、管理质量以及患者满意度,来评价PDCA循环配合综合药学干预价值。结果(1)观察组合格用药率99.00%、处方调配合格率99.20%、登记信息完整率98.90%,均高于对照组95.20%、93.40%、96.50%,差错发生率0.40%,低于对照组5.20%(P<0.05);(2)观察组环境质量、操作质量、管理质量、培训质量、服务质量评分[(89.94±4.31)分、(91.21±5.66)分、(91.14±7.33)分、(90.22±6.36)分、(89.88±7.43)分],高于对照组[(84.58±4.54)分、(86.14±6.77)分、(84.36±7.47)分、(82.65±5.28)分、(84.47±5.69)分](P<0.05);(3)观察组患者满意度达到92.60%,与对照组85.20%差异有统计学意义(P<0.05)。结论医院麻醉药管理中PDCA循环配合综合药学干预的应用价值显著,不仅能够保证用药合理、安全,也能够从多层面提高麻醉药管理质量,增加患者对麻醉药服务的满意程度。
Objective To analyze the value of PDCA circulation and comprehensive pharmaceutical intervention in the management of anesthetics in hospital.Methods Collect hospital drug management information before and after the application of PDCA cycle,include the first 1000 group prescriptions(from January 2019 to January 2020),apply 1000 group prescriptions(February 2020 to February 2021)into the observation group,analyze management effect,management quality and patient satisfaction,and evaluate the value of PDCA cycle and integrated drug intervention.Results(1)Observation combination case administration rate was 99.00%,prescription allocation pass rate was 99.20%,and registration information integrity rate was 98.90%,all higher than 95.20%,93.40%,96.50%,and error rate of 0.40%and lower than 5.20%in the control group(P<0.05).(2)Environmental quality,operation quality,management quality,training quality,service quality score[(89.94±4.31)score,(91.21±5.66)score,(91.14±7.33)score,(90.22±6.36)score,(89.88±7.43)score].Higher than the control group[(84.58±4.54)score,(86.14±6.77)score,(84.36±7.47)score(82.65±5.28)score,(84.47±5.69)score](P<0.05).(3)Patient satisfaction in the observation group reached 92.60%,Significant differences were 85.20%from the control group(P<0.05).Conclusion PDCA circulation and comprehensive pharmaceutical intervention are of great value in the management of anesthetics in hospitals.It can not only ensure the rational and safe use of drugs,but also improve the quality of anesthetics management from many levels,increase the satisfaction of patients with the service of anesthetics.
作者
黄小玉
连涛
HUANG Xiaoyu;LIAN Tao(Department of Pharmacy,Quanzhou First Hospital Affiliated to Fujian Medical University,Quanzhou Fujian 362000,China;Department of Imaging,Quanzhou First Hospital Affiliated to Fujian Medical University,Quanzhou Fujian 362000,China)
出处
《中国卫生标准管理》
2022年第12期121-124,共4页
China Health Standard Management
关键词
PDCA循环
用药安全
药学干预
麻醉药
药物管理
管理质量
PDCA circulation
drug safety
pharmaceutical intervention
anesthetics
drug management
quality management
