摘要
剖析地方政府一体化政务服务能力的影响因素,并在此基础上凝练其提升路径是进一步优化当前政务服务治理实践的基础和前提。基于政务服务内部系统和外部系统视角,文章选取了政治激励、高层领导支持、数字政府建设水平、经济发展水平、公众需求程度、媒体关注等6个条件变量对32个重点城市政府样本进行定性比较分析,探讨不同条件组态对一体化政务服务能力的影响作用。研究发现:政治激励、高层领导支持、数字政府建设水平以及公众需求程度是影响地方政府一体化政务服务能力的核心条件,经济发展水平和媒体关注对其影响则较为有限;存在需求诱致型、政治支持型以及内外联动型等三种类型的一体化政务服务能力提升路径,为推进地方政府政务服务治理实践提供了有益的启示和理论指导。
Analyzing the influence factors of the local government’s integrated administrative service capacity,and condensing its improvement paths are the basis and premise of further optimizing the practice of administrative service governance.Based on the perspective of the internal system and external system of administrative services,this paper selects six condition variables,including political incentives,high-level leadership support,development of digital government,economic development,public demands,and media attention,to make a qualitative comparison of government samples in 32 key cities in order to analyze and explore the influence of different condition configurations on integrated administrative service capacity.It found that:political incentives,high-level leadership support,development of digital government and public demands are the core conditions that affect the integrated administrative service ability of local governments,while economic development and media attention have a limited impact on it.Meanwhile,there are three paths to improve integrated administrative service capacity,which includes demand-induced,political support,and cooperation of internal and external factors.This provides useful inspiration and theoretical guidance for promoting the practices of administrative service governance in local governments.
作者
张慧娟
李金龙
Zhang Huijuan;Li Jinlong
出处
《兰州学刊》
CSSCI
2022年第9期56-68,共13页
基金
湖南省社会科学评审委员会课题“行政服务组织治理的公共价值创造机制及其优化路径——基于湖南省的调查研究”(项目编号:XSP22YBC317)。
关键词
一体化政务服务能力
需求诱致型
政治支持型
内外联动型
integrated administrative service capacity
demand-induced
political support
cooperation of internal and external factors
