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国内外长期照护服务质量评价的研究进展及启示

Research progress and enlightenment of evaluation of long-term care service quality at home and abroad
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摘要 人口老龄化的加剧导致老年人对长期照护服务的需求剧增, 如何保障长期照护服务的质量是社会广泛关注的热点话题。发达国家长期照护服务开展较早, 已形成完善的服务质量评价体系, 并对评价结果进行了有效的利用。我国长期照护服务起步较晚, 尚无统一的长期照护服务质量评价标准, 评价指标呈现多元化, 还需在借鉴国外经验的基础上探索具有中国特色的长期照护服务质量评价体系, 覆盖长期照护服务全流程;遴选核心指标, 切实反映长期照护服务质量优劣, 强化评价结果的应用, 提高长期照护服务质量评价效能, 推动我国长期照护的可持续发展。 The aging of the population has led to a sharp increase in the demand of the elderly for longterm care services.How to ensure the quality of long-term care services is a hot topic of widespread concern in society.In developed countries,long-term care services have been carried out early,a perfect service quality evaluation system has been formed,and the evaluation results have been effectively used.Long-term care services in China started late,there is no unified evaluation standard for the quality of long-term care services,and the evaluation indicators are diversified.It is necessary to explore a long-term care service quality evaluation system with Chinese characteristics based on foreign experience,covering the whole process of long-term care services.In addition,core indicators need to be selected to reflect the quality of long-term care services,strengthen the application of evaluation results,improve the effectiveness of long-term care service quality evaluation,and promote the sustainable development of long-term care in China.
作者 翁艳秋 郝建玲 陈文瑶 张玲娟 Weng Yanqiu;Hao Jianling;Chen Wenyao;Zhang Lingjuan(Nursing Department,the First Affiliated Hospital of Naval Medical University,Shanghai 200433,China;Shanghai Geriatric Nursing Management Quality Control Center,Shanghai 200433,China;Pancreatic Surgery,the First Afiliated Hospital of Naval Medical University,Shanghai 200433,China;Clinical Nursing Teaching and Research Office,the First Affiliated Hospital of Naval Medical University,Shanghai 200433,China)
出处 《中华现代护理杂志》 2023年第2期161-164,共4页 Chinese Journal of Modern Nursing
关键词 老年人 长期照护 服务质量 评价 综述 Aged Long-term care Service quality Evaluation RFeview
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