摘要
[目的/意义]通过研究心理障碍科网络用户的提问内容,探索心理障碍患者的问诊需求、关注热点和情感倾向,帮助医护人员了解心理障碍疾病的深层原因和患者诉求,从而为给出更加合理的诊疗建议提供参考。[方法/过程]以寻医问药网心理障碍科的问诊文本作为研究对象,利用Jieba分词工具对文本进行预处理后,使用ROST CM软件和微词云对分词后的问诊文本进行分析。[结果/结论]性心理障碍是用户问诊的一个重点话题,心理障碍患者表达的需求主要有以下三类:疾病的诊断和治疗、情感支持和日常疾病预防管理。挖掘用户在线问诊文本是深入了解用户心理健康需求的有效途径,有利于对心理障碍疾病形成一个直观全面的认识。
[Purpose/significance]By studying the content of questions raised by network users in the department of mental disor-dersthis paper explores the inquiry needshot spots and emotional tendencies of patients with mental disordersand helps medical staff to understand the underlying causes of mental disorders and patients’demandsso as to provide reference for more reasonable diagnosis and treatment suggestions.[Method/process]Taking the interrogation text of the psychological disorder department of Xunyiwenyao website as the research objectthis paper uses Jieba word segmentation tool to preprocess the textand uses ROST CM software and micro-word cloud to analyze the interrogation text after word segmentation.[Result/conclusion]Psychosexual disorders are a key topic of user con-sultationand the needs expressed by patients with mental disorders mainly fall into the following three categories:diagnosis and treat-ment of diseasesemotional support and daily disease prevention and management.Mining users’online consultation text is an effective way to deeply understand users’mental health needswhich is conducive to forming an intuitive and comprehensive understanding of mental disorders.
作者
吴爽
田永晓
Wu Shuang;Tian Yongxiao(School of Medical Information Engineering,Jining Medical University,Rizhao Shandong 276826)
出处
《情报探索》
2023年第12期104-109,共6页
Information Research
关键词
文本挖掘
在线健康平台
心理障碍
情感分析
语义网络分析
text mining
online health platform
psychological disorder
emotion analysis
semantic network analysis
