摘要
在系统总结国内外相关文献的基础上确定初步指标列表,通过实地调研和专家访谈进一步筛选得到关键绩效指标,再基于层次分析法计算指标权重。从运维效率、运行安全、能源资源和成本效益4个维度确定了绩效评价指标体系,该评价体系有助于医院科学地认识自身的后勤管理水平,也为客观评价医院后勤绩效提供了依据。
A preliminary list of indicators is determined based on a systematic summary of relevant domestic and foreign literature.Key performance indicators are further screened through on-site surveys and expert interviews,and then the indicator weights are calculated based on the analytic hierarchy process.A performance evaluation index system is determined from the four dimensions of operation and maintenance efficiency,operation safety,energy resources and cost-effectiveness.This evaluation system helps the hospital scientifically understand its own logistics management level,and also provides a basis for objectively evaluating the hospital logistics performance.
作者
曹玲燕
魏建军
朱文倩
CAO Lingyan;WEI Jianjun;ZHU Wenqian
出处
《中国医院建筑与装备》
2023年第12期25-33,共9页
Chinese Hospital Architecture & Equipment
基金
国家卫生健康委医院管理研究所2022公立医院后勤精细化管理研究项目(GYZ2022HQ24)
上海申康医院发展中心管理研究项目(2022SKMR-35)。
关键词
医院后勤管理
上海市级医院
绩效评价
指标体系
层次分析法
Hospital logistics management
Shanghai municipal hospitals
Performance evaluation
Indicator system
Analytical Hierarchy Process
