摘要
目的:分析垂直管理模式下医院护理人力资源管理经验,为进行有效的护理人力资源管理提供参考。方法:2021年6月开始,对全院护理人员实施垂直管理,内容包括岗位设置与人员配备,人力资源调配,护理人员的培训、培养与使用,绩效考核管理等方面,并总结实践效果。结果:实施垂直管理后,截至2022年12月,护理管理岗位和临床护理岗位的护士占全院护士总数的98.23%,护理人员的离职率较实施前下降了近50.00%,护士工作满意度由95.00%提升到98.00%。住院患者护理不良事件的发生率由0.11%降至0.08%,其中意外事件的占比由33.95%降至23.61%。结论:开展护理垂直管理有利于最大限度挖掘护理人力资源价值,建立更公平、有效的护理绩效考核机制,从而有助于推动护理的高质量发展。
Objective:To explore the effects of implementation of vertical management of nursing staff in hospital.Methods:The vertical management of nursing staff in hospital was implemented in the hospital,including job setting and staffing,human resources deployment,nursing staff training and allocation,performance evaluation management and other aspects.The practical results were summarized.Results:After implementing vertical management,the nurses in front line accounted for 98.23%of the total number of nurses in the hospital,the turnover rate of nurses decreased by nearly 50.00%compared with that before the reform,and the nurses'job satisfaction increased from 95.00%to 98.00%.The incidence of adverse nursing events in inpatients decreased from 0.11%to 0.08%,and the proportion of accidents decreased from 33.95%to 23.61%.Conclusion:Conducting nursing vertical management is beneficial to maximize the value of nursing human resources and establish a fair and effective nursing performance evaluation mechanism.
作者
卜梦梅
田梓蓉
李越
侯锦
BU Mengmei;TIAN Zirong;LI Yue;HOU Jin(Nursing Department,Beijing Tongren Hospital,Capital Medical University,Beijing,100730,China)
出处
《中国护理管理》
CSCD
2023年第12期1864-1867,共4页
Chinese Nursing Management
关键词
垂直管理
护理
人力资源管理
vertical management
nursing
human resource management
