摘要
目的以技术接受模型为理论依据,分析医共体互联网医疗平台的质量对县域居民使用医院的影响,并提出针对性的建议。方法针对互联网医疗的特点,以技术接受模型为理论基础,借用信息系统成功模型,采用结构方程模型构建一个能够解释居民对县域医共体互联网医疗平台使用意愿的模型,分析验证服务质量,信息质量和系统质量对于居民的使用意愿的影响。结果通过对632份问卷调查的有效样本分析结果表明:服务质量,信息质量会通过影响居民的感知有用性进而影响使用意愿,系统质量则会通过影响居民的感知易用性进而影响使用意愿。结论改善县域医共体互联网医疗平台的服务质量,信息质量和系统质量可以强化居民对其的使用意愿。
Objective To analyze the effect of the quality of Internet medical platform on county residents willingness to use the platform on the basis of technology acceptance model(TAM),and to put forward targeted suggestions.Methods Aiming at the characteristics of Internet medical care,this study took the TAM model as theoretical basis,drew from the information system success model,adopted structural equation modeling to construct a model to explain residents'willingness to use Internet medical platform for medical community,and verified the impact of service quality,information quality and system quality on residents'willingness to use the platform.Results Totally 632 valid samples were collected through questionnaire survey,the results of which showed that service quality and information quality would affect residents'willingness to use the platform by affecting their perceived usefulness,while system quality would affect residents'willingness to use the platform by affecting their perceived ease of use.Conclusions Residents'willingness to use Internet medical service platform for medical community will be strengthened by improving the service quality,information quality and system quality of the platform.
作者
严霍生
高俊文
李灿灿
王子荆
陈任
白忠良
肖锦铖
胡志
YAN Huosheng;GAO Junwen;LI Cancan;WANG Zijing;CHEN Ren;BAI Zhongliang;XIAO Jincheng;HU Zhi(Research Institution of Health Service Management,Anhui Medical University,Hefei,Anhui 230031,China;Health Commission of Anhui Province,Hefei,Anhui 230031,China;Medical Department,Fuyang People's Hospital,Fuyang,Anhui 236012,China;The Second Affiliated Hospital of Anhui Medical University,Hefei,Anhui 230601,China;School of Health Management,Anhui Medical University,Hefei,Anhui 230031,China)
出处
《中国农村卫生事业管理》
2023年第12期843-849,共7页
Chinese Rural Health Service Administration
基金
国家社会科学基金项目(15GBL190)
安徽省卫生健康委员会委托课题。
关键词
县域医共体
医疗服务能力
互联网+医疗健康
使用意愿
结构方程模型
County medical community
Health service capability
Internet+healthcare
Willingness to use
Structural equation model
