摘要
目的研究重症监护室强化细节管理对护理管理质量的影响。方法选取2021年4月—2022年5月山东省烟台市烟台山医院东院收治的重症患者50例为研究对象,同时期选取12名护理人员对患者进行相关性管理措施。以随机数字表法将50例患者及护理人员随机分为对照组与研究组(重症患者各25例,护理人员各6例)。对照组予以常规护理,而研究组在此基础上添加强化细节管理。对比2组患者的护理质量、护理满意度评分以及护患纠纷事件发生率。结果采取强化细节管理后,研究组的护理质量评分明显高于对照组,护患纠纷发生率(0)少于对照组(36.00%),差异有统计学意义(P<0.05)。研究组护理满意度(96.0%)高于对照组(68.0%),差异有统计学意义(P<0.05)。结论强化细节管理可有效改善护理质量,降低护患纠纷发生率,提高护理满意度,临床运用价值显著。
Objective To study the influence of intensive care unit(ICU)on the quality of nursing management.Methods From April 2021 to May 2022,a total of 50 critically ill patients in East Hospital,Yantaishan Hospital,Yantai City,Shandong Province were selected as the research object,and 12 nurses were selected to carry out relevant management measures for patients at the same time.The 50 patients and nurses were randomly divided into the control group and the research group(25 critically ill patients and 6 nurses respectively).The control group was given routine care,while the research group was added with enhanced detail management,and the nursing quality and nursing care of the two groups were compared.Results After implementing strengthened detail management,the nursing quality score of the study group was significantly higher than that of the control group,and the incidence of nurse patient disputes(0)was lower than that of the control group(36.00%),with statistical significance(P<0.05).The nursing satisfaction of the research group(96.0%)was higher than that of the control group(68.0%),and the difference was statistically significant(P<0.05).Conclusion Strengthening detail management can effectively improve nursing quality,reduce the incidence of nurse-patient disputes and improve nursing satisfaction,which has significant clinical application value.
作者
李宏
曲姿锟
刘贝贝
LI Hong;QU Zikun;LIU Beibei(Department of Intensive Care,East Hospital,Yantaishan Hospital,Yantai City,Shandong Province,Yantai Shandong 264000,China)
出处
《中国卫生标准管理》
2024年第3期169-172,共4页
China Health Standard Management
关键词
细节管理
重症监护室
护理质量
满意度
护患纠纷:强化细节管理
detail management
intensive care unit
nursing quality
satisfaction
nurse-patient disputes:strengthening detail management
