摘要
目的调查医务人员对远程医疗服务的认知情况,促进远程医疗服务在供需双方间的精准匹配。方法以某区域医疗中心合作医院医务人员为研究对象,采用在线问卷调查方式对其进行远程医疗服务认知调查,并对收到的1101份有效问卷进行分析。结果参与过和未参与过远程医疗的医务人员在职称、职务、学历、岗位上存在显著差异(P<0.05)。被调查的医务人员中,44.3%认为远程医疗服务使患者选择留在当地治疗可降低就医负担,36.6%认为远程会诊能解决会诊中提出的50%以上的问题,40.8%认为远程医疗使30%~50%的患者选择在会诊医院继续治疗。年龄、岗位、职称、职务,远程医疗参与情况,医院所在地区、级别、类别等,显著影响医务人员对远程医疗服务的认知。结论医疗机构要创新教学和人才培养方式,依托新媒体平台进行患者宣教,完善基层远程医疗平台建设,通过多种措施提高远程医疗服务质量。同时,有关部门要完善远程医疗保障机制,以更好地促进远程医疗发展。
Objective Investigate medical staff’s cognition of telemedicine service,in order to improve the efficient and accurate matching between the supply and demand of telemedicine services.Methods A regional medical center partner hospital was taken as the research object,the cognition of telemedicine service was investigated by online questionnaire,and the 1101 valid data were statistically analyzed.Results There were significant differences in professional title,position,education and post between the medical staff who participated in telemedicine service and those who did not(P<0.05).44.3%of medical staff think that telemedicine service can make patients choose to treat in local and reduce the burden of medical expense.36.6%of medical staff think that the telemedicine consultation can solve over half of the problem,40.8%of medical staff think that 30%~50%of patients choose to continue treatment in the consultation hospital.Age,position,title,administrative post,participation in telemedicine,hospital location,level,category,etc.are significant factors that affect the cognition of medical personnel on telemedicine service.Conclusion Hospitals should innovate teaching and personnel training methods,and rely on new media platforms to educate patients.Improve the construction of grassroots telemedicine platforms.Measures should be taken to improve the quality of telemedicine services.Standardize and explore the development conditions and guarantee mechanisms of telemedicine.
作者
肖久庆
王修林
戴一鸣
杨学来
胡盟
XIAO Jiuqing;WANG Xiulin;DAI Yiming;YANG Xuelai;HU Meng(Beijing Chaoyang Hospital,Capital Medcial University,Beijing 100020,China)
出处
《中国卫生信息管理杂志》
2024年第2期310-316,共7页
Chinese Journal of Health Informatics and Management
基金
国家中西医结合医学中心专项“中西医结合创研成果推广和评价体系建设”(2022-NHLHCRF-LX-02)
国家社会科学基金青年项目“企业双元创新的影响因素、演化过程和政策选择研究”(21CGL023)。
