摘要
[目的/意义]探索开放政府数据用户利用能力的影响因素,能够从用户角度最大化发挥开放政府数据的利用效果,助力其价值的充分释放。[方法/过程]首先,基于人—数交互理论及相关文献构建开放政府数据用户利用能力影响因素指标体系,在此基础上,运用DEMATEL方法识别出关键影响因素,再通过ISM方法分析因素之间的内在逻辑关系与作用路径。[结果/结论]分析表明,数据意识、数据知识是对开放政府数据用户利用能力影响最大的因素。数据发现、数据下载、数据保存、数据应用4个因素为表层因素,对用户利用能力产生直接影响;数据数量、数据知识、数据收集等5个因素为中层过渡因素;数据质量、数据意识、社会角色等7个因素为深层推动因素,进而从平台数据质量、环境社会氛围、用户数据素养3个方面提出对策建议,旨在为提升用户开放政府数据利用能力提供一定的参考。
[Purpose/Significance]To explore the factors influencing the users’utilization ability of open government data,it can maximize the utilization effect of open government data from the perspective of users,and help fully release its value.[Method/Process]Firstly,based on the human-data interaction theory and related literature,it constructed an index system of influencing factors.On this basis,it identified the key influencing factors using DEMATEL method,and then analyzed the internal logical relationship and action path between the factors using ISM method.[Result/Conclusion]The analysis shows that data awareness and data knowledge are the most influential factors to users’utilization ability of open government data.Data discovery,data download,data preservation and data application are the four surface factors that directly impact on users’utilization ability.The five factors,such as data quantity,data knowledge,and data collection,are middle-level transition factors.The seven factors,such as data quality,data awareness,and social role,are the deep driving factors.It proposes countermeasures and suggestions related to platform data quality,environmental and social atmosphere,and users’data literacy,aiming to provide a certain reference for improving users’utilization ability to open government data.
作者
陈美
汪翠翠
Chen Mei;Wang Cuicui(School of Public Administration,Zhongnan University of Economics and Law,Wuhan 430073)
出处
《图书情报工作》
CSSCI
北大核心
2024年第14期128-141,共14页
Library and Information Service
基金
中南财经政法大学中央高校基本科研业务费专项资金资助项目“开放政府数据利用及保障研究”(项目编号:2722024BQ053)
中南财经政法大学中央高校基本科研业务费(研究生科研创新平台)项目“地方政府绩效反馈何以促进绩效提升——来自开放树林指数的证据”(项目编号:202351206)研究成果之一。