摘要
目的探究优质护理服务在耳鼻喉内窥镜手术病人中的应用效果。方法选取2016年5月-2018年4月间河南省直第三人民医院收治的130例患者作为研究对象,采用随机数字表法将130例受试个体平均分为对照组、观察组。对照组患者行常规性护理干预,观察组患者行优质护理服务。通过汉密尔顿焦虑量表(HAMA)和汉密尔顿抑郁量表(HAMD)对患者的焦虑、抑郁情况进行量化评价,对比分析不良心理发生率、护理满意度的组间差异性。结果观察组患者的不良心理发生率为10.77%%显著低于对照组的49.23%(P <0.05);在护理总满意度方面,观察组为90.77%显著高于对照组的70.477%(P <0.05)。结论对耳鼻喉内窥镜手术病人实施优质护理服务,可明显降低患者不良心理发生率,改善了患者的心理状态,同时护理满意度也得到了显著提升,具有较大的临床应用价值。
Objective To explore the application effect of quality nursing services in patients undergoing ENT surgery.Methods A total of 130 patients admitted to the Third People’s Hospital of Henan Province from May 2016 to April 2018 were enrolled.The subjects were randomly divided into the control group and the observation group by random number method.Patients in the control group underwent routine nursing intervention,and patients in the observation group underwent quality nursing services.The Hamilton Anxiety Scale(HAMA)and the Hamilton Depression Scale(HAMD)were used to quantitatively evaluate the anxiety and depression of patients,and the differences between the incidence of adverse psychology and the satisfaction of nursing were compared.Results The incidence of adverse psychology in the observation group was 10.77%,which was significantly lower than that in the control group(49.23%)(P<0.05).In the total satisfaction of nursing,the observation group was 90.77%,significantly higher than the control group(70.477%)(P<0.05).Conclusion The implementation of quality nursing services for patients undergoing ENT surgery can significantly reduce the incidence of adverse psychology and improve the psychological state of patients.At the same time,the satisfaction of nursing has also been significantly improved,which has a great clinical application value.
作者
钟华飞
马赛
丁雪
乔爱霞
谭扬
Zhong Huafei;Ma Sai;Ding Xue;Qiao Aixia;Tan Yang(The Third People's Hospital of Henan Province,Zhengzhou Henan 450000,China)
出处
《临床研究》
2019年第9期166-167,共2页
Clinical Research
关键词
耳鼻喉内窥镜
优质护理
满意度
有效性评价
ENT endoscope
quality nursing
satisfaction
effectiveness evaluation
