摘要
通过某医院对临床科与医技科相互间服务质量满意度的调查 ,发现二者之间在工作配合协调方面 ,均不同程度的存在着一些不被人们所重视的问题。文章分析了存在问题的原因 ,并针对性的提出了改进措施。
Through investigating satisfaction of mutual service quality between clinical departments and medical technologic departments in a hospital, we find out some ignored problems, such as cooperation between the two kinds of departments. We analyze the reasons causing the problems and put forward some measures. Authors′ address The General Hospital of Jinan Command, Jinan, Shandong Province, P.R. China.
出处
《中国卫生事业管理》
2003年第5期277-277,306,共2页
Chinese Health Service Management
关键词
临床科
医技科
服务质量
满意度
调查
研究
Clinic departments Medical technologic departments Service quality Satisfaction
