摘要
目的:药物咨询窗口是医院工作的重要组成部分,使药师直接对患者提供用药指导,从而提高患者的依从性,避免药物的不合理使用,保证整个用药过程的安全、有效、经济。本文简要介绍药物咨询窗口的工作感想,以了解门诊患者对药物咨询服务的需求以及给予相关指导。
Drug consultation window is an important part of hospital work.It makes the pharmacists to provide guidelines for patients directly, so as to improve patients compliance, avoid unreasonable drug use, ensure safe, effective and economic of the whole process of drug use.The text briefly introduces the feelings of work for drug consultation window in order to understand the drug advisory service needs of out-patients and provide related guidance.
关键词
门诊患者
药物咨询
沟通技巧
Out-patient
Drug Counselling
Communication skills