摘要
目的:对职业病体检护理中和谐医患关系的构建进行分析和探讨。方法:2013年10月-2014年4月收治职业病体检护理患者86例,对其临床护理资料进行回顾性分析,加强和谐医患关系的构建,并对患者的护理满意度进行调查。结果:在本次体检护理中,58例患者表示满意,26例患者表示一般,2例患者由于等待时间比较长而表示不满意,患者满意率97.67%。结论:在职业病体检护理中构建和谐、良好的医患关系,不仅能够提高工作效率,同时还可以提高患者满意度,有效避免纠纷的发生。
Objective:To analyze and explore the construction of the harmonious doctor-patient relationship in the occupational disease medical nursing.Methods:86 cases with occupational disease medical nursing were selected from October 2013 to April2014.The clinical data was retrospectively analyzed.The construction of the harmonious doctor-patient relationship was strengthened.The satisfaction of patients with nursing was investigated.Results:In the medical nursing,58 cases expressed satisfaction.26 cases expressed general.2 cases expressed dissatisfaction because they waited for a long time.The satisfactory rate was 97.67%.Conclusion:The construction of the harmonious and favourable doctor-patient relationship in the occupational disease medical nursing can not only improve the work efficiency,but also improve the satisfaction of patients.It effectively avoids disputes.
关键词
职业病
体检护理
和谐医患关系
构建途径
Occupational disease
Medical nursing
Harmonious doctor-patient relationship
Construction way
