摘要
在强调员工满意度重要性的基础上,重点探讨并构建了模型,为加强企业员工满意度建设,提升其内部管理水平,增强其凝聚力和竞争力,最终实现CS战略提供理论支撑。
On the base of stressing the importance of Employee Satisfaction Degree,the paper emphatically discusses and establishes its model so as to lay theoretical foundation for enterprises to strengthen the construction of Employee Satisfaction Degree,promote their in-ternal management and enhance their rallying power and competitive power and reach cus-tomer satisfaction strategy.
出处
《世界标准化与质量管理》
2004年第2期17-20,共4页
World Standardization & Quality Management
关键词
员工满意度
组织行为
企业管理
CS战略
员工需要
employee satisfaction degree,model,organization-behavior,enterprise man-agement
