The advantages of a cloud computing service are cost advantages,availability,scalability,flexibility,reduced time to market,and dynamic access to computing resources.Enterprises can improve the successful adoption rate...The advantages of a cloud computing service are cost advantages,availability,scalability,flexibility,reduced time to market,and dynamic access to computing resources.Enterprises can improve the successful adoption rate of cloud computing services if they understand the critical factors.Tofind critical factors,this studyfirst reviewed the literature and established a three-layer hierarch-ical factor table for adopting a cloud computing service based on the Technology-Organization-Environment framework.Then,a hybrid method that combines two multi-criteria decision-making tools—called the Fuzzy Analytic Network Process method and the concept of VlseKriterijumska Optimizacija I Kompromisno Resenje acceptable advantage—was used to objectively identify critical factors for the adop-tion of a cloud computing service,replacing the subjective decision of the authors.The results of this study determinedfive critical factors,namely data access secur-ity,information transmission security,senior management support,fallback cloud management,and employee acceptance.Finally,the paper presents thefindings and implications of the study.展开更多
基金supported by the Ministry of Science and Technology(MOST),Taiwan,R.O.C.(104-2410-H-327-024-).
文摘The advantages of a cloud computing service are cost advantages,availability,scalability,flexibility,reduced time to market,and dynamic access to computing resources.Enterprises can improve the successful adoption rate of cloud computing services if they understand the critical factors.Tofind critical factors,this studyfirst reviewed the literature and established a three-layer hierarch-ical factor table for adopting a cloud computing service based on the Technology-Organization-Environment framework.Then,a hybrid method that combines two multi-criteria decision-making tools—called the Fuzzy Analytic Network Process method and the concept of VlseKriterijumska Optimizacija I Kompromisno Resenje acceptable advantage—was used to objectively identify critical factors for the adop-tion of a cloud computing service,replacing the subjective decision of the authors.The results of this study determinedfive critical factors,namely data access secur-ity,information transmission security,senior management support,fallback cloud management,and employee acceptance.Finally,the paper presents thefindings and implications of the study.
