With the SPSS and the help of factor method and hierarchical clustered method,journal articles on digital information resources(DIR) from CNKI in the past ten years are analyzed with a co-word analytical method in thi...With the SPSS and the help of factor method and hierarchical clustered method,journal articles on digital information resources(DIR) from CNKI in the past ten years are analyzed with a co-word analytical method in this paper. The hot issues of studies on DIR and the relationship between those subjects are analyzed in this investigation as well.展开更多
As database system becomes more mature,people are paying more attention to the quality of information resources.It is of great urgency to improve user satisfaction of the quality with information resources so as to be...As database system becomes more mature,people are paying more attention to the quality of information resources.It is of great urgency to improve user satisfaction of the quality with information resources so as to better meet their demands.This paper studies the authoritativeness,completeness,and timeliness of the content of information resources,constructs conceptual model of user satisfaction with the quality of information resources based on the customer satisfaction theory,and then verifies and revises the model by survey.The results show that the 'literature quantity', 'full text rate' and 'content authority' of information resources in database are the key indices influencing users’ quality satisfaction;users tend to measure quality satisfaction from the perspective of value,so that perceived value has greatest influence on quality satisfaction,while perceived quality has little influence on quality satisfaction.展开更多
基金supported by the Fund for Philosophy and Social Sciences,Ministry of Education of China(Grant No.05JZD00024)
文摘With the SPSS and the help of factor method and hierarchical clustered method,journal articles on digital information resources(DIR) from CNKI in the past ten years are analyzed with a co-word analytical method in this paper. The hot issues of studies on DIR and the relationship between those subjects are analyzed in this investigation as well.
文摘As database system becomes more mature,people are paying more attention to the quality of information resources.It is of great urgency to improve user satisfaction of the quality with information resources so as to better meet their demands.This paper studies the authoritativeness,completeness,and timeliness of the content of information resources,constructs conceptual model of user satisfaction with the quality of information resources based on the customer satisfaction theory,and then verifies and revises the model by survey.The results show that the 'literature quantity', 'full text rate' and 'content authority' of information resources in database are the key indices influencing users’ quality satisfaction;users tend to measure quality satisfaction from the perspective of value,so that perceived value has greatest influence on quality satisfaction,while perceived quality has little influence on quality satisfaction.
