There is evidence that the shipping industry could achieve energy efficiency gains through the implementation of new technologies, with considerable reductions of fuel costs and emissions to air in the sector. Althoug...There is evidence that the shipping industry could achieve energy efficiency gains through the implementation of new technologies, with considerable reductions of fuel costs and emissions to air in the sector. Although the cost reducing effects of some new technologies are well established, companies appear reluctant to innovate despite the financial and societal benefits, as a result of what is referred to as the energy efficiency gap. The global emission impacts of the shipping industry, most notably of greenhouse gases, sulphur and nitrogen oxides are increasingly attracting the attention of regulators, non-governmental organisations and the media, and shipping companies are under pressure to find new ways to reduce their emission footprint. Understanding the determinants of the energy efficiency gap in shipping is then critical in improving the environmental profile of the industry. This paper presents the results of a survey among Norwegian shipping companies aimed at gaining a better understanding of the barriers to implementation of new cost saving technologies. The paper assesses the technical barriers that have traditionally been indicated as the main cause of the energy efficiency gap in shipping. The paper results indicate that next to technical factors, important barriers are constituted also by managerial practices and legal constraints.展开更多
This paper proposes that organizational performance improvement could be achieved through improving the relationship between suppliers and customers. Accordingly, the paper proposes that performance could be improved ...This paper proposes that organizational performance improvement could be achieved through improving the relationship between suppliers and customers. Accordingly, the paper proposes that performance could be improved by properly managing differences （gaps） that are usually found between customers＇ expectations and of suppliers perception with respect to services delivered. The paper also proposes that gaps in the relationship between customers and suppliers could be analyzed using mapping techniques. The paper points to the possibility of finding perception gaps and expectation gaps in the interrelated value attributes of goods and/or services; namely quality, cost, and time of delivery of goods or services to customers. In addition, the paper suggests that those gaps may impact on the performance from the perspectives of quality, cost, and speed of delivery of the service. It is envisaged that this research could assist management in controlling cost and avoid wastage and improve organizational performance.展开更多
文摘There is evidence that the shipping industry could achieve energy efficiency gains through the implementation of new technologies, with considerable reductions of fuel costs and emissions to air in the sector. Although the cost reducing effects of some new technologies are well established, companies appear reluctant to innovate despite the financial and societal benefits, as a result of what is referred to as the energy efficiency gap. The global emission impacts of the shipping industry, most notably of greenhouse gases, sulphur and nitrogen oxides are increasingly attracting the attention of regulators, non-governmental organisations and the media, and shipping companies are under pressure to find new ways to reduce their emission footprint. Understanding the determinants of the energy efficiency gap in shipping is then critical in improving the environmental profile of the industry. This paper presents the results of a survey among Norwegian shipping companies aimed at gaining a better understanding of the barriers to implementation of new cost saving technologies. The paper assesses the technical barriers that have traditionally been indicated as the main cause of the energy efficiency gap in shipping. The paper results indicate that next to technical factors, important barriers are constituted also by managerial practices and legal constraints.
文摘This paper proposes that organizational performance improvement could be achieved through improving the relationship between suppliers and customers. Accordingly, the paper proposes that performance could be improved by properly managing differences （gaps） that are usually found between customers＇ expectations and of suppliers perception with respect to services delivered. The paper also proposes that gaps in the relationship between customers and suppliers could be analyzed using mapping techniques. The paper points to the possibility of finding perception gaps and expectation gaps in the interrelated value attributes of goods and/or services; namely quality, cost, and time of delivery of goods or services to customers. In addition, the paper suggests that those gaps may impact on the performance from the perspectives of quality, cost, and speed of delivery of the service. It is envisaged that this research could assist management in controlling cost and avoid wastage and improve organizational performance.
