This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are present...This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are presented from semi- structured qualitative interviews that were conducted with eleven directors and managers of local branches in the Knox County Public Library (KCPL) System that is located in the East Tennessee region in the United States. Select feedback reported by research participants is summarized in the article about strategies in LIS education that can help local public librarians and others in their efforts to become more responsive information providers to PLWHA. Research findings help better understand the issues and concerns regarding the development of digital and non-digital health information services for PLWHA in local public library institutions.展开更多
Metaverse is a virtual world,but it is possible and even becomes a trend that metaverse interacts with the real world along with the sci-tech and social development.Smart library is a main direction of modern library ...Metaverse is a virtual world,but it is possible and even becomes a trend that metaverse interacts with the real world along with the sci-tech and social development.Smart library is a main direction of modern library development,from informatization to digitization and then intelligent-based,modernization of library has been improved qualitatively.Emergence of metaverse brings a brand-new horizon to the generation and application of agricultural information,this paper made primary explorations the requirements and action mechanism of agricultural information on the construction of smart library within the external constraint of metaverse.展开更多
This paper deals with the educational role of library, especially university library, and in connection to this, information literacy, competence, and standards in information science. Microcomputers and their current...This paper deals with the educational role of library, especially university library, and in connection to this, information literacy, competence, and standards in information science. Microcomputers and their current application allow students to use them in laboratories, lecture halls, and libraries;software that are so developed that they allow to various types of computers (micros, picos, or hand-held computers) easy integration with larger systems. In this context libraries, as institutions become one of several available nodes in the information network, the new organization of teaching requires that teachers and students are computer literate requires libraries to provide methods and techniques for handling, through expert systems, their diverse searches, and similar (video disc, for example). Along with terms informatics and information science, there is also the term informatology which denotes theory and practice of emission, transmission, accumulation, selection, and absorption of information, the so-called ETAKSA complex. This paper, therefore, will be discussed communication and communication processes in university libraries that take place using new types of media, which we jointly referred to as information science and in the sea of definitions;we can say that we have added another.展开更多
The library is the center of information gathering of a school.The collections present in the library can be regarded as a huge resource of information,consisting of rich knowledge contents from various disciplines.Ho...The library is the center of information gathering of a school.The collections present in the library can be regarded as a huge resource of information,consisting of rich knowledge contents from various disciplines.However,the access to this information is still considered imperfect,where many of these knowledge contents are rarely used or even touched while other resources were often left vacant which has led to many contradictions in the application of information resources in higher learning institution libraries.This article focuses on the analysis of the problems existing in the allocation and management of library information resources,with proposed corresponding solutions.展开更多
Towards current modern society,our country’s library and information science is not only rapid development,but it also has won the favor of many researchers in more than a decade of development.Due to new technology ...Towards current modern society,our country’s library and information science is not only rapid development,but it also has won the favor of many researchers in more than a decade of development.Due to new technology elements and methods are widely used in the discipline of library and information science,cause society our country’s library and information science has entered a new stage with the development of information industry.This paper is based on the research theory of co-occurrence analysis,clustering co-occurrence analysis of references,social network co-occurrence analysis from researchers and research institutions of the field of library and information science,to have more precise and in depth research on the research focus of the library and information science,the authors themselves and the research institutions circumstances over the past few years.At the same time,the theory is used to analyze the effects and analysis of accurate data,to ensure that researchers can analyze the theory of library and information science for a long time.展开更多
Contemporary society is an information society with highly developed information.Its network and digital characteristics are bringing tremendous changes to the whole society.China's library and information science...Contemporary society is an information society with highly developed information.Its network and digital characteristics are bringing tremendous changes to the whole society.China's library and information science is no exception,and its research content is also expanding.It is a core journal that can reflect the actual situation of research in the subject area and conduct academic exchange as an authoritative representative of a certain subject area.Therefore,it is of great practical significance to conduct comprehensive research based on the development history of library and information science,quantitative and qualitative analysis of academic journal articles,research related topics and keywords,not only to further understand library and information science,but also to accumulate knowledge of library and information science,and also through scientific development trend,based on the experience summarized by the predecessors,allows us to more fully recognize the important role of library science and information science,and to improve the theoretical literacy and research level of relevant researchers.At this stage,it is even more necessary for researchers to look at and study library and information science with a developmental perspective?Based on this,the article mainly analyzes the research significance of library and information science,and analyzes the output of China,s library and information science journals.It uses Ucinet software to visualize the main research hotspots,and finally analyzes the dynamic factors affecting the research of library and information science in China in order to provide a reference.展开更多
This paper gives an overview of the history and the present status of Chinese library and information science journals,and introduces the operation and management of Chinese library and information science journals by...This paper gives an overview of the history and the present status of Chinese library and information science journals,and introduces the operation and management of Chinese library and information science journals by taking Journal of Library Science In China,Library and Information Service,Journal of Academic Libraries,and Journal of Information Science as examples.Besides,six suggestions are given for the future development of Chinese library and information science journals.展开更多
The evolution of the society and economy has stimulated the development of Knowledge Service(KS),making it an indispensable solution to address future challenges facing libraries and information institutions.However a...The evolution of the society and economy has stimulated the development of Knowledge Service(KS),making it an indispensable solution to address future challenges facing libraries and information institutions.However at present,academic research on knowledge service is falling short and its definition is far from clear and complete.As such,this article proposes the Three-dimensional Framework Knowledge Service(TdFKS)for libraries and information institutions based on the knowledge value chain model.By making reliability analysis and mean value analysis of a questionnaire survey result,the article clarifies the structure of the three-dimensional framework and verifies the rationality of the TdFKS.展开更多
The limitations of MARC and the advantages of applying XML in the library are analyzed. We also have made partial reconstruction to the existing Information Management System of the HIT library and implementation of t...The limitations of MARC and the advantages of applying XML in the library are analyzed. We also have made partial reconstruction to the existing Information Management System of the HIT library and implementation of the prototype system. This research work will significantly influence the coordination of international library resource databases and the achievement of global information sharing.展开更多
The new modern library of Chinese Academy of Sciences (CAS), situated in the central area of Science Town in Zhongguancun, Beijing, has just been put into operation. As the largest specialized library in China, th... The new modern library of Chinese Academy of Sciences (CAS), situated in the central area of Science Town in Zhongguancun, Beijing, has just been put into operation. As the largest specialized library in China, the library has become one of paradises for China' s avid readers,offering a central repository and global gateway for the collection and dissemination of scientific and technical information.……展开更多
This paper selects 998 articles as its data sources from four Chinese core journals in the field of Library and Information Science from 2003 to 2007.Some pertinent aspects of reference citations particularly from web...This paper selects 998 articles as its data sources from four Chinese core journals in the field of Library and Information Science from 2003 to 2007.Some pertinent aspects of reference citations particularly from web resources are selected for a focused analysis and discussion.This includes primarily such items as the number of web citations,web citations per each article,the distribution of domain names of web citations and also certain aspects about the institutional and/or geographical affiliations of the author.The evolving situation of utilizing online networked academic information resources in China is the central thematic discussion of this study.The writing of this paper is augmented by the explicatory presentation of 3 graphic figures,6 tables and 18 references.展开更多
Library website,is the first window for readers to understand library information services.Sports Education academy library fully take advantage of homepage,combine open access resource searched with the library colle...Library website,is the first window for readers to understand library information services.Sports Education academy library fully take advantage of homepage,combine open access resource searched with the library collections,after targeted collection,selection,sorting,processing,clustering or reorganization,establish a navigation system of open access resource of physical Sports Education.展开更多
Purpose: Disseminating medical and health information is a mission of a public medical library. This paper describes a practice of a medical library in providing online access to health information for the general pub...Purpose: Disseminating medical and health information is a mission of a public medical library. This paper describes a practice of a medical library in providing online access to health information for the general public.Design/methodology/approach: A four-step workflow is developed to integrate and disseminate heterogeneous health information from medical associations. First, a raw data repository is developed to manage the original submissions from information providers.Second, each document in the raw data repository is represented in a standardized XML schema. Third, the medical terms are identified and manually annotated, enriching the semantics of health information. Lastly, all the semantically enriched XML documents are converted to HTMLs for online dissemination.Findings: A health information website, CHealth, was developed for Chinese speakers. It provides free online access for all without any login or IP constrains. CHealth is available at www.chealth.org.cn.Research limitations: The current workflow is time-consuming and labor-intensive due to the lack of information submission/exchange standard and commonly agreed-on consumer health terminology in Chinese.Originality/value: In this work, the target audience of the medical library has been extended from traditional academic/professional to the general public. Methodologies in library sciences have been combined with those in consumer health informatics in CHealth development.展开更多
Following the advent of and continuous progress of technology,computer network and information management have gradually being incorporated into the daily operation and management of university libraries all around th...Following the advent of and continuous progress of technology,computer network and information management have gradually being incorporated into the daily operation and management of university libraries all around the world.The service system of university libraries has also transformed from the conventional reference consulting model into a knowledge-based service model.This transformation has improved the professionalism and individualism of university libraries.Therefore,establishing a competent one-stop information service model has significant and important values.In this work,we analyzed the basic functionalities and the feasibility of one-stop information service model for university libraries.We also discussed in details the construction methodology for different modes,for reference only.展开更多
China Academic Digital Library&Information System(CADLIS)was established as a public service system in 1996.Its mission is to improve the resource sharing for China’s higher education.The framework of CADLIS is c...China Academic Digital Library&Information System(CADLIS)was established as a public service system in 1996.Its mission is to improve the resource sharing for China’s higher education.The framework of CADLIS is constructed to allow easy interconnection and interoperability.This paper presents an introduction to the portal,academic resources,bibliographic system,service network,digital library technical platform,standards and criteria of CADLIS as well.展开更多
When doing reverse analysis of program’s binary codes, it is often to encounter the function of cryptographic library. In order to reduce workload, a cryptographic library model has been designed by analysts. Models ...When doing reverse analysis of program’s binary codes, it is often to encounter the function of cryptographic library. In order to reduce workload, a cryptographic library model has been designed by analysts. Models use formalized approach to describe the frame of cryptology and the structure of cryptographic function, complete the mapping from cryptographic function property to its architecture, and accomplish the result presentation of data analysis and mapping at last. The model can solve two problems: the first one is to know the hierarchy of the cryptographic function in the library well;the second one is to know some kinds of information, such as related cryptology algorithm and protocol, etc. These function implements can display the result graphically. The model can find relevant knowledge for the analysts automatically and rapidly, which is helpful to the learning of the overall abstract structure of cryptology.展开更多
Protecting and preserving our environmental systems require the ability to understand the spatio-temporal distri- bution of soils, parent material, topography, and land cover as well as the effects of human activities...Protecting and preserving our environmental systems require the ability to understand the spatio-temporal distri- bution of soils, parent material, topography, and land cover as well as the effects of human activities on ecosystems. Space-time modelling of ecosystems in an environmental digital library is essential for visualizing past, present, and future impacts of changes occurring within such landscapes (e.g., shift in land use practices). In this paper, we describe three novel features, spa- tio-temporal indexing, visualization, and geostatistical genre, for the environmental digital library, Environmental Visualization and Geographic Enterprise System (ENVISAGE), currently in progress at the University of Florida.展开更多
This paper reviews literature pertaining to the development of data science as a discipline,current issues with data bias and ethics,and the role that the discipline of information science may play in addressing these...This paper reviews literature pertaining to the development of data science as a discipline,current issues with data bias and ethics,and the role that the discipline of information science may play in addressing these concerns.Information science research and researchers have much to offer for data science,owing to their background as transdisciplinary scholars who apply human-centered and social-behavioral perspectives to issues within natural science disciplines.Information science researchers have already contributed to a humanistic approach to data ethics within the literature and an emphasis on data science within information schools all but ensures that this literature will continue to grow in coming decades.This review article serves as a reference for the history,current progress,and potential future directions of data ethics research within the corpus of information science literature.展开更多
Increasing competition in service businesses (eg: Information Technology, Healthcare, Education, Logistics, Distribution, Hospitality Financial and other services) is compelling corporates to adopt business improvemen...Increasing competition in service businesses (eg: Information Technology, Healthcare, Education, Logistics, Distribution, Hospitality Financial and other services) is compelling corporates to adopt business improvement philosophies and methodologies for addressing customer demands for better quality service and organizational demands for improving the profit margins through cost reduction. Many companies around the world have already implemented Information Technology Infrastructure Library (ITIL) as a way to manage and control their Information Technology (IT) Departments more effectively. These companies are now willing to improve their ITIL processes in order to become even more efficient. Lean Six Sigma is a methodology that has been suggested as a means to resolve these problems, reducing costs and improving quality. Its application in the IT Services area is becoming increasingly popular among researchers and academicians and can be used to conduct these improvements. Despite the application of lean six sigma approaches to different contexts in the service sector, the application of Lean Six Sigma approaches in service delivery specific to Information Technology Service Management (ITSM) remains largely untested. The purpose of this paper is to implement Integrated Lean Six Sigma for Software application support services and evaluate the benefits of continual service improvement over ITIL.展开更多
The country’s economic development determines the political and cultural status.At the present time,China’s rapid economic development has greatly improved the country’s international prominence.Although China has ...The country’s economic development determines the political and cultural status.At the present time,China’s rapid economic development has greatly improved the country’s international prominence.Although China has high economic and political achievements,China’s cultural soft power is still in a weak position.Cultural soft power is of great significance in improving the country’s overall national strength and international competitiveness.Research organizations are an important part of the country’s soft power and are of great significance to the strengthening of national soft power.Research organizations are the“peripheral brain”in the decision-making process of the government.National government agencies need democratic science in making decisions,and the adopted policy methods must have positive and effective outcomes on the people.Therefore,the national government agencies cannot achieve this without the help of research organizations.This resulted in the development and rising construction of research organizations.With the comprehensive development and construction of research organizations,whilst making progress,has also exposed several shortcomings.The construction of China’s research organizations requires various supports;especially the intelligence agencies and access to library information,which has a unique advantage in promoting the construction of research organizations[1].This paper first introduces the definition,classification and characteristics of a research organization.It will also provide a preliminary understanding of research organizations.The paper will then highlight and analyze the problems encountered by the research organization.Finally,through the grasp of the advantages of the library and intelligence agencies,a solution is proposed.展开更多
文摘This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are presented from semi- structured qualitative interviews that were conducted with eleven directors and managers of local branches in the Knox County Public Library (KCPL) System that is located in the East Tennessee region in the United States. Select feedback reported by research participants is summarized in the article about strategies in LIS education that can help local public librarians and others in their efforts to become more responsive information providers to PLWHA. Research findings help better understand the issues and concerns regarding the development of digital and non-digital health information services for PLWHA in local public library institutions.
基金Sponsored by 2021-2022 Key Education and Teaching Reform Project of Beijing University of Agriculture:Cultivation of College Students Humanity Quality Based on the Smart Library Construction.
文摘Metaverse is a virtual world,but it is possible and even becomes a trend that metaverse interacts with the real world along with the sci-tech and social development.Smart library is a main direction of modern library development,from informatization to digitization and then intelligent-based,modernization of library has been improved qualitatively.Emergence of metaverse brings a brand-new horizon to the generation and application of agricultural information,this paper made primary explorations the requirements and action mechanism of agricultural information on the construction of smart library within the external constraint of metaverse.
文摘This paper deals with the educational role of library, especially university library, and in connection to this, information literacy, competence, and standards in information science. Microcomputers and their current application allow students to use them in laboratories, lecture halls, and libraries;software that are so developed that they allow to various types of computers (micros, picos, or hand-held computers) easy integration with larger systems. In this context libraries, as institutions become one of several available nodes in the information network, the new organization of teaching requires that teachers and students are computer literate requires libraries to provide methods and techniques for handling, through expert systems, their diverse searches, and similar (video disc, for example). Along with terms informatics and information science, there is also the term informatology which denotes theory and practice of emission, transmission, accumulation, selection, and absorption of information, the so-called ETAKSA complex. This paper, therefore, will be discussed communication and communication processes in university libraries that take place using new types of media, which we jointly referred to as information science and in the sea of definitions;we can say that we have added another.
文摘The library is the center of information gathering of a school.The collections present in the library can be regarded as a huge resource of information,consisting of rich knowledge contents from various disciplines.However,the access to this information is still considered imperfect,where many of these knowledge contents are rarely used or even touched while other resources were often left vacant which has led to many contradictions in the application of information resources in higher learning institution libraries.This article focuses on the analysis of the problems existing in the allocation and management of library information resources,with proposed corresponding solutions.
文摘Towards current modern society,our country’s library and information science is not only rapid development,but it also has won the favor of many researchers in more than a decade of development.Due to new technology elements and methods are widely used in the discipline of library and information science,cause society our country’s library and information science has entered a new stage with the development of information industry.This paper is based on the research theory of co-occurrence analysis,clustering co-occurrence analysis of references,social network co-occurrence analysis from researchers and research institutions of the field of library and information science,to have more precise and in depth research on the research focus of the library and information science,the authors themselves and the research institutions circumstances over the past few years.At the same time,the theory is used to analyze the effects and analysis of accurate data,to ensure that researchers can analyze the theory of library and information science for a long time.
文摘Contemporary society is an information society with highly developed information.Its network and digital characteristics are bringing tremendous changes to the whole society.China's library and information science is no exception,and its research content is also expanding.It is a core journal that can reflect the actual situation of research in the subject area and conduct academic exchange as an authoritative representative of a certain subject area.Therefore,it is of great practical significance to conduct comprehensive research based on the development history of library and information science,quantitative and qualitative analysis of academic journal articles,research related topics and keywords,not only to further understand library and information science,but also to accumulate knowledge of library and information science,and also through scientific development trend,based on the experience summarized by the predecessors,allows us to more fully recognize the important role of library science and information science,and to improve the theoretical literacy and research level of relevant researchers.At this stage,it is even more necessary for researchers to look at and study library and information science with a developmental perspective?Based on this,the article mainly analyzes the research significance of library and information science,and analyzes the output of China,s library and information science journals.It uses Ucinet software to visualize the main research hotspots,and finally analyzes the dynamic factors affecting the research of library and information science in China in order to provide a reference.
基金supported by the Fund for Philosophy and Social Science,Ministry of Education of China (Grant No.03BTQ023)
文摘This paper gives an overview of the history and the present status of Chinese library and information science journals,and introduces the operation and management of Chinese library and information science journals by taking Journal of Library Science In China,Library and Information Service,Journal of Academic Libraries,and Journal of Information Science as examples.Besides,six suggestions are given for the future development of Chinese library and information science journals.
基金supported by the National Planning Office of Philosophy and Social Science(Grant No.06BTQ027)
文摘The evolution of the society and economy has stimulated the development of Knowledge Service(KS),making it an indispensable solution to address future challenges facing libraries and information institutions.However at present,academic research on knowledge service is falling short and its definition is far from clear and complete.As such,this article proposes the Three-dimensional Framework Knowledge Service(TdFKS)for libraries and information institutions based on the knowledge value chain model.By making reliability analysis and mean value analysis of a questionnaire survey result,the article clarifies the structure of the three-dimensional framework and verifies the rationality of the TdFKS.
文摘The limitations of MARC and the advantages of applying XML in the library are analyzed. We also have made partial reconstruction to the existing Information Management System of the HIT library and implementation of the prototype system. This research work will significantly influence the coordination of international library resource databases and the achievement of global information sharing.
文摘 The new modern library of Chinese Academy of Sciences (CAS), situated in the central area of Science Town in Zhongguancun, Beijing, has just been put into operation. As the largest specialized library in China, the library has become one of paradises for China' s avid readers,offering a central repository and global gateway for the collection and dissemination of scientific and technical information.……
基金supported by National Social Science Fund of China(Grant No.08CTQ015)
文摘This paper selects 998 articles as its data sources from four Chinese core journals in the field of Library and Information Science from 2003 to 2007.Some pertinent aspects of reference citations particularly from web resources are selected for a focused analysis and discussion.This includes primarily such items as the number of web citations,web citations per each article,the distribution of domain names of web citations and also certain aspects about the institutional and/or geographical affiliations of the author.The evolving situation of utilizing online networked academic information resources in China is the central thematic discussion of this study.The writing of this paper is augmented by the explicatory presentation of 3 graphic figures,6 tables and 18 references.
文摘Library website,is the first window for readers to understand library information services.Sports Education academy library fully take advantage of homepage,combine open access resource searched with the library collections,after targeted collection,selection,sorting,processing,clustering or reorganization,establish a navigation system of open access resource of physical Sports Education.
基金supported by the National Key Technology R&D Program of China (Grant No.:2013BAI06B01)
文摘Purpose: Disseminating medical and health information is a mission of a public medical library. This paper describes a practice of a medical library in providing online access to health information for the general public.Design/methodology/approach: A four-step workflow is developed to integrate and disseminate heterogeneous health information from medical associations. First, a raw data repository is developed to manage the original submissions from information providers.Second, each document in the raw data repository is represented in a standardized XML schema. Third, the medical terms are identified and manually annotated, enriching the semantics of health information. Lastly, all the semantically enriched XML documents are converted to HTMLs for online dissemination.Findings: A health information website, CHealth, was developed for Chinese speakers. It provides free online access for all without any login or IP constrains. CHealth is available at www.chealth.org.cn.Research limitations: The current workflow is time-consuming and labor-intensive due to the lack of information submission/exchange standard and commonly agreed-on consumer health terminology in Chinese.Originality/value: In this work, the target audience of the medical library has been extended from traditional academic/professional to the general public. Methodologies in library sciences have been combined with those in consumer health informatics in CHealth development.
文摘Following the advent of and continuous progress of technology,computer network and information management have gradually being incorporated into the daily operation and management of university libraries all around the world.The service system of university libraries has also transformed from the conventional reference consulting model into a knowledge-based service model.This transformation has improved the professionalism and individualism of university libraries.Therefore,establishing a competent one-stop information service model has significant and important values.In this work,we analyzed the basic functionalities and the feasibility of one-stop information service model for university libraries.We also discussed in details the construction methodology for different modes,for reference only.
基金sponsored by the National Planning Office of Philosophy and Social Science (Grant No.04BTQ002)
文摘China Academic Digital Library&Information System(CADLIS)was established as a public service system in 1996.Its mission is to improve the resource sharing for China’s higher education.The framework of CADLIS is constructed to allow easy interconnection and interoperability.This paper presents an introduction to the portal,academic resources,bibliographic system,service network,digital library technical platform,standards and criteria of CADLIS as well.
文摘When doing reverse analysis of program’s binary codes, it is often to encounter the function of cryptographic library. In order to reduce workload, a cryptographic library model has been designed by analysts. Models use formalized approach to describe the frame of cryptology and the structure of cryptographic function, complete the mapping from cryptographic function property to its architecture, and accomplish the result presentation of data analysis and mapping at last. The model can solve two problems: the first one is to know the hierarchy of the cryptographic function in the library well;the second one is to know some kinds of information, such as related cryptology algorithm and protocol, etc. These function implements can display the result graphically. The model can find relevant knowledge for the analysts automatically and rapidly, which is helpful to the learning of the overall abstract structure of cryptology.
文摘Protecting and preserving our environmental systems require the ability to understand the spatio-temporal distri- bution of soils, parent material, topography, and land cover as well as the effects of human activities on ecosystems. Space-time modelling of ecosystems in an environmental digital library is essential for visualizing past, present, and future impacts of changes occurring within such landscapes (e.g., shift in land use practices). In this paper, we describe three novel features, spa- tio-temporal indexing, visualization, and geostatistical genre, for the environmental digital library, Environmental Visualization and Geographic Enterprise System (ENVISAGE), currently in progress at the University of Florida.
文摘This paper reviews literature pertaining to the development of data science as a discipline,current issues with data bias and ethics,and the role that the discipline of information science may play in addressing these concerns.Information science research and researchers have much to offer for data science,owing to their background as transdisciplinary scholars who apply human-centered and social-behavioral perspectives to issues within natural science disciplines.Information science researchers have already contributed to a humanistic approach to data ethics within the literature and an emphasis on data science within information schools all but ensures that this literature will continue to grow in coming decades.This review article serves as a reference for the history,current progress,and potential future directions of data ethics research within the corpus of information science literature.
文摘Increasing competition in service businesses (eg: Information Technology, Healthcare, Education, Logistics, Distribution, Hospitality Financial and other services) is compelling corporates to adopt business improvement philosophies and methodologies for addressing customer demands for better quality service and organizational demands for improving the profit margins through cost reduction. Many companies around the world have already implemented Information Technology Infrastructure Library (ITIL) as a way to manage and control their Information Technology (IT) Departments more effectively. These companies are now willing to improve their ITIL processes in order to become even more efficient. Lean Six Sigma is a methodology that has been suggested as a means to resolve these problems, reducing costs and improving quality. Its application in the IT Services area is becoming increasingly popular among researchers and academicians and can be used to conduct these improvements. Despite the application of lean six sigma approaches to different contexts in the service sector, the application of Lean Six Sigma approaches in service delivery specific to Information Technology Service Management (ITSM) remains largely untested. The purpose of this paper is to implement Integrated Lean Six Sigma for Software application support services and evaluate the benefits of continual service improvement over ITIL.
文摘The country’s economic development determines the political and cultural status.At the present time,China’s rapid economic development has greatly improved the country’s international prominence.Although China has high economic and political achievements,China’s cultural soft power is still in a weak position.Cultural soft power is of great significance in improving the country’s overall national strength and international competitiveness.Research organizations are an important part of the country’s soft power and are of great significance to the strengthening of national soft power.Research organizations are the“peripheral brain”in the decision-making process of the government.National government agencies need democratic science in making decisions,and the adopted policy methods must have positive and effective outcomes on the people.Therefore,the national government agencies cannot achieve this without the help of research organizations.This resulted in the development and rising construction of research organizations.With the comprehensive development and construction of research organizations,whilst making progress,has also exposed several shortcomings.The construction of China’s research organizations requires various supports;especially the intelligence agencies and access to library information,which has a unique advantage in promoting the construction of research organizations[1].This paper first introduces the definition,classification and characteristics of a research organization.It will also provide a preliminary understanding of research organizations.The paper will then highlight and analyze the problems encountered by the research organization.Finally,through the grasp of the advantages of the library and intelligence agencies,a solution is proposed.
